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Employment Opportunities

United Way of Addison County Workplace Resource Coordinator

Reports to: Executive Director
Please email (nancy@unitedwayaddisoncounty.org) resume, cover letter and references. 

Responses will be accepted through May 31, 2018.

Objective

United@Work is an innovative model employment program which utilizes an on-site Resource Coordinator (RC), working on a scheduled basis, rotating through local businesses in Addison County. The RC assists workers in resolving non-work issues that directly or indirectly impact the individual’s work life; they take an active role in resolving problems that interfere with the individual’s ability to maintain good attendance and/or to be fully productive and present at work.

Key accountabilities

Responsibilities

  • Travel to employers within Addison County, on a consistent schedule, to provide employees with one-on-one guidance and assistance. Reliable transportation is required
  •  This may include: connecting workers with key service providers, providing forms/applications for services, and assisting employees with paperwork; making inquiries to agencies and service providers alongside a worker when appropriate
  • Implement ways to promote resources and information widely inside each company. For example: on staff bulletin boards, or in company newsletters, etc.
  • Actively keep current with community and regional resources through on-site visits to agencies, reading their newsletters, attending community meetings, and building relationships
  • Establish and maintain relationships with 2-1-1 for mutual sharing of information
  • Obtain, manage and report data with the highest level of confidentiality
  • Establish key performance metrics and generate reports using key indicators
  • Organize resources using the exercise of discretion and independent judgement with respect to significant need of the client
  • Actively markets the program to supervisors and managers by presenting at managerial meetings, staff meetings and regular visits to offsite offices
  • Establish, build and maintain positive relationships with assigned companies
  • Establish and build relationships with new companies to expand the program

Program Performance

  • Conduct regular RBA (Results Based Accountability) process for each program (employer)
  • Collect data and report back with conversation re; outcomes and plans

Public Relations & Marketing

  • Participate in development and implementation of marketing and public relations plan as it relates to United@Work
  • Participate in representing UWAC to media, service organizations, corporations, government agencies as it relates to United@Work

Qualifications and Education Requirements

  • Sufficient experience in peer-to-peer support, consumer advocacy, community coordination
  • Working knowledge of public assistance programs, as well as public/private resources such as child and elder care, transportation, social services, financial literacy, etc.
  • Strong written and verbal communication skills
  • Self-directed and flexible work style with strong organizational skills
  • Ability to follow through on complex issues for multiple clients
  • Capacity to be innovative in seeking solutions; a problem solver; an inclination to outreach
  • Ability to be compassionate, non-judgmental with an ability to questions assumptions of others
  • Ability to think and react calmly in high-emotion situations

Technical Knowledge

Computer skills with emphasis on Microsoft Word, Excel, Outlook, Google Calendar/Docs and general internet knowledge. Social media skills

Transportation Requirements

Individual must possess a valid U.S. Driver’s license and car insurance. Travel to offsite office hours required

Environment

The venue of this position is a general office environment that is clean, well-lighted, and environmentally comfortable, free of fumes or airborne particles, and only minimally exposes employees to office solvents limited to those relative to copier equipme

This position requires the ability to:

  • Operate a computer keyboard, daily
  • Ability to travel throughout the territory required
  • Mobility includes regular sitting, stair climbing, some standing and walking